If you are reading this with wet shoes, the rain on Anna Salai has already done the part you can see. The part that matters is inside the port, under the MacBook keyboard, or behind the iPhone speaker mesh — and it keeps working after you towel off.
You do not need to guess the repair. Use the symptom row below, do only the safe check, and bring the device to Mount Road. Diagnosis is free. Repair starts only after you approve the quote.
A phone or MacBook that survives the ride home is the one worth opening today. Waiting for it to die is how a clean-up becomes a board replacement.
Match what you are seeing
| What happened | Safe check | Read this next |
|---|---|---|
| iPhone was in a pocket, on the tank of a bike, or in a soaked bag | Power it off. Do not plug it in. Look for a wet port or a muffled speaker. | iPhone liquid damage |
| MacBook bag got wet on a bike, in an auto, or under a shop shutter | Shut down and unplug. Do not press keys to test them. | MacBook liquid damage |
| Screen has cloudy patches, tea-coloured stains, or spots behind the glass | Do not heat the lid. Tilt once and see if the mark moves. | Liquid inside the backlight sheet |
| MacBook fans spin or you hear login, but the display stays black | In a dark room, shine a torch across the panel. Do not keep rebooting. | Blank display after rain |
| Keys stick, a row is dead, or the trackpad cursor jumps | If the Mac is already dry, try a USB mouse. If it is still wet, leave it off. | Keyboard and trackpad |
| Nothing turns on, or it dies as soon as the charger is connected | Unplug it and stop retrying. Count how many times you already powered it. | Logic board after rain |
The guides: iPhone liquid damage, MacBook liquid damage, liquid in the backlight sheet, blank display, keyboard and trackpad, logic board repair. Coffee or tea is a different residue with the same urgency: coffee or tea on a MacBook.
Before you leave the house
- Power off the iPhone or MacBook. A sleeping Mac is still powered. Hold the button until it is actually off.
- Unplug chargers from the device and from the wall. A wet cable is part of the job — bring it, do not test it.
- Blot the outside with a dry cloth. Skip rice, hair dryers, and sunlight on the dashboard.
- Write one line for the technician: where it got wet, whether it stayed on, and what it does now.
Bring it in. Diagnosis is free.
The checks above tell you which fault you are probably holding. They do not open the machine, clean under the shields, or price the repair. That happens on the bench at iQube Tech Care, Mount Road.
Diagnosis is free. We tell you what failed and what the repair costs. Repair starts only after you approve the quote. If you say no, you take the device back unrepaired. Nothing is soldered, erased, or swapped before that yes.
Walk in all 7 days, 11am–10pm, at F9/F10, 1st floor, Anjuman Shopping Arcade, Anna Salai. Or Book a free MacBook diagnosis. Service page: MacBook liquid damage repair.
iPhone in the same storm: book a free iPhone diagnosis.
Frequently asked questions
It rained on my bag but the MacBook and iPhone still work. Should I come in?
Yes, if water reached a pocket, port, keyboard, or speaker. Chennai humidity keeps that moisture active after the surface looks dry. Diagnosis is free, and repair starts only after you approve the quote.
Can I wait until the rain stops and the weekend is over?
Power the device off and unplug it, then come in the same day the centre is open. Corrosion does not pause for the weekend. A free diagnosis is cheaper than a board that fails on Monday.
Do I pay if I only want to know what is wrong?
No. Diagnosis is free. We explain the fault and the price. Repair starts only after you approve. If you decline, the device goes back unrepaired.